A. Duda & Sons Inc.
Senior Business Analyst
Oviedo, FL - Full Time
A. Duda & Sons, Inc. has an opening for a salaried paid Senior Business Analyst at the corporate office in Oviedo, FL. In this position, you will provide business analysis expertise in an ERP environment to evaluate and design business processes and provide best practice solutions. This role requires strategic thinking, excellent communication skills and change management experience.
Primary Responsibilities and Duties:
Benefits: We offer a comprehensive benefits package including medical, dental, and vision insurance, 401K, flexible spending accounts, tuition reimbursement, paid time off, and more. Visit our website at www.duda.com for more information.
Application Details:
Primary Responsibilities and Duties:
- Business Process Mapping:
- Work closely with SMEs and the user community to document current-state Operational and Financial processes and workflows.
- Facilitate workshops and interviews with functional teams, and management to identify pain points, as well as deficiencies in processes and systems.
- Analyze and evaluate current processes to identify opportunities for simplification, improved data quality and enhanced efficiencies.
- Collaborate with other Business Analysts and Developers to analyze data flows and integrations with 3rd party systems.
- Identify gaps in processes and systems while ensuring proposed changes align with strategic goals and corporate initiatives.
- Provide clear narrative and process flow documentation to support and communicate re-engineered processes and requirements.
- Business & Functional Needs Analysis:
- Use business analysis tools and techniques to gather detailed business requirements for software implementation.
- Fully Understand and document business needs as they relate to an ERP or related applications, business process reform and software solution design.
- End-User Support & Problem Solving:
- Investigate and resolve business-impacting problems across functional areas.
- Recommend solutions to improve and digitally transform processes that address user requirements.
- Create Business Requirements Design documents for system improvements and bug fixes.
- Service Desk Escalation Support:
- Triage, investigate, and resolve escalated service desk issues related to business applications.
- Respond to users promptly and provide follow-up through resolution confirmation
- Bachelor's degree is required
- 5+ years of experience in Business Process Engineering or Business Analysis roles
- Strong communication skills and ability to liaise with technical and non-technical teams
Benefits: We offer a comprehensive benefits package including medical, dental, and vision insurance, 401K, flexible spending accounts, tuition reimbursement, paid time off, and more. Visit our website at www.duda.com for more information.
Application Details:
- No relocation assistance is available.
- Duda is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.
